CSP Key Account Management Specialist

Retail business & performance evaluation, management

• Retail business performance evaluation & communication via KPIs
• Drive retail sales excellence through implementation of KPIs and business processes
• Analyze the market segment, customers, competitor intelligence 
• Support & cooperate with DTK ND in terms of retail standard enhancement activities
• Conduct Parts market evaluation in terms of market share and price competitiveness 

Planning & strategy, budget management

• Manage and execute retail key account(dealer) sales strategy. 
• Annual retail business planning with individual dealers for the wholesale annual planning including special truck dealers
• Annual CSP dealer bonus & incentive scheme creation & budgeting, communication & execution
• Develop dealer support measures to achieve the planned DTK business objectives

Retail organization quality management

• Manage the growth customer relationship especially Sr. level management of the dealership.
• Consult in the day-to-day follow-ups of the planned strategies and initiatives to achieve retail sales at dealership.
• Develop action plans with each dealer to increase Parts & service sales opportunities, sales growth and conversion rates.
• Analysis of dealer & staff sales performance via retail KPI and setting up of action plan & objectives 
• Conduct regular basis dealer visit to identify with the dealer staff to evaluate and rectify needs and issues
• Organize the regular meeting with dealer management for the retail business follow up & communication, updates

Education
Minimum Bachelor Degree in Business Administration or Automotive Engineering.

Experience 
Minimum 10 years’ experience in Automotive industry (especially commercial automotive industry)

Specific knowledge
Both excellent Korean & English communication skills in AS business context level
Good communication & negotiation skills
Business overall financial management and Retail Parts Market knowledge 

Education
Minimum Bachelor Degree in Business Administration or Automotive Engineering.

Experience 
Minimum 10 years’ experience in Automotive industry (especially commercial automotive industry)

Specific knowledge
Both excellent Korean & English communication skills in AS business context level
Good communication & negotiation skills
Business overall financial management and Retail Parts Market knowledge 

At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company. Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.