We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

 

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

 

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities. 

 

 

             

Objectives of the Position

 

• To ensure accurate and timely monitoring, verification, and documentation of third-party inbound shipments, maintaining compliance with internal processes and external regulations.
• To ensure accurate and timely monitoring, verification, and documentation of third-party inbound shipments, maintaining compliance with internal processes and external regulations.

 

 

Main Areas of Responsibilities and Key Activities

 

Shipment Monitoring & Scheduling

• Follow up with third-party suppliers for shipment schedules after PO release.
• Update shipment details in GIMA and ensure visibility for stakeholders.
• Coordinate with buyers and forwarders for E/F incoterm shipments.

 

Documentation Verification

• Collect and verify shipping documents (Invoice, Packing List, BL, COA, COO) from suppliers.
• Upload verified documents to SharePoint and ensure correct version control.
• Escalate discrepancies in shipping documents to P2P_PS or suppliers for resolution.

 

Compliance & Escalation

• Ensure adherence to internal SOP timelines for document retrieval and upload.
• Manage exceptions and escalate unresolved issues to relevant teams promptly.
• Maintain audit-ready records in line with retention policies.

 

Stakeholder Communication

• Act as the primary contact for LLP, LSP+, and customs brokers regarding document availability.
• Notify stakeholders of revised documents and maintain clear communication channels.
• Support cross-functional alignment on shipment timelines and issue resolution.

 

Requirements

 

Education

• Degree / Diploma (with relevant work experience) in Logistics/Supply Chain/Business Management or related field

 

Working Experience     

• 1-3 years in handling Import/Export logistics / order management & documentation, liaison with logistics service providers.
• Experience in SAP and chemical industry preferred

 

Technical & Professional Knowledge

• Efficient in MS Office applications such as Excel, PowerPoint and Word
• Familiarity with SAP S4, GIMA, SharePoint, and document management systems.
• Knowledge in SAP system (Transport Management & Material Management Module) preferred.
• Ability to identify discrepancies in shipping documents and resolve issues efficiently.
• Strong written and verbal communication for coordination across regions.
• High accuracy in document verification and data entry.
• Proactive team member who takes ownership and shows persistence to achieve results and exceed expectations.
• Ability to work independently on problem solving and identifying solutions.
• Good interpersonal skills and a team player
• Good command of written and spoken English is necessity.

 

 

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital. We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.