Internship Digital Product Portfolio Management & Customer Analytics

Internship start: July 2026, duration: 6 months

Location
Hamburg
Employment level
Internship
Function
20
Working time
Full-time
Salary
The internship is remunerated
Application deadline
06-22-2026

Are you passionate about digital transformation and eager to see how digital products make their way from development to the customer? Do you enjoy working in a structured manner and are you eager to turn customer feedback into concrete improvements? Then you’ve come to the right place.

Join us with your passion and ideas to help shape the future of the aviation industry.

Tasks

You will be responsible for a clearly defined area of analysis and reporting within the digital product environment
You will analyze customer feedback and usage data and derive actionable insights to inform product decisions

You will create and further develop structured data overviews for customer onboarding (e.g., status, usage, rollout progress)
You will design and develop dashboards and reports (e.g., Power BI, Excel) that provide clear insights into KPIs, trends, and areas requiring action
You will help prioritize new features and prepare decision-making materials on customer benefits and implementation costs
You will work closely with product management, software development, and customer teams in an international, cross-functional environment
You prepare presentations, reports, and decision-making documents that are clear and tailored to the needs of various stakeholders
You actively contribute to customer onboarding as well as market, technology, and competitive analyses

Behind the scenes

Teamwork & Digitalization

Insights into exciting digital transformation projects and their rollout

Lufthansa Technik AG

Welcome!

Benefits

Free parking

Cafeteria

Subsidized public transport

Special deals with selected partners

Employee events

Flexible working hours

Company sports / gym

Free parking, Cafeteria, Subsidized public transport, Special deals with selected partners, Employee events, Flexible working hours, Company sports / gym

Requirements

At the time of the internship, you must be in at least your third semester of your degree program

Enrollment for the entire duration of the internship (a current certificate of enrollment and written proof of the mandatory internship must be included with the application) or the internship between the bachelor’s and master’s programs (gap year)
Your academic background is in (industrial) engineering, computer science, economics, or a related field
You enjoy working with data (experience with Excel, PowerBI, and/or Jira is a plus)
You work in an organized and reliable manner and take on tasks independently and responsibly
You enjoy working in a team-oriented environment and communicating actively
You have excellent written and spoken German and English skills.

For more information, see our FAQs.

Contact

Gabriela Goetz

https://www.linkedin.com/in/gabriela-armella-goetz/

Company

About Lufthansa Technik AG

Lufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.

The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it – and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.

www.lufthansa-technik.de