Who we are: 

We are BASF, the largest chemical company in the world, with over 150 years of experience. In Montevideo, we are a Hub made up of more than 1,000 employees who provide services for all BASF companies in the Americas. We offer professional solutions in finance, purchasing, reporting, logistics, technology, human resources, projects, communication, legal matters, environment, safety, health, and quality.

 

Area:

At BASF, our Finance Order-to-Cash (F-O2C) team is essential to ensuring efficiency and reliability in the financial management of our operations in the Americas. From our Hub in Montevideo, we cover the processes from the moment of sale to the moment of customer payment, and we are responsible for key areas such as treasury and cash management, accounts receivable, collections management, credit management, intercompany reconciliation, and master data for customers and suppliers. Our goal is to maintain strong and agile processes, minimize financial and operational risks, and promote continuous innovation through the digitalization and automation of tasks.

 

Main Objective of the Position:

Execute collection activity and reconciliation of accounts of third-party customers and/or regions with low or medium complexity in a timely manner; and seek improvements in these processes as necessary

 

Main Tasks:

• To contact customers through different communication channels (e.g., emails, calls, WhatsApp); send updated account statements to low and  medium complexity customers and responsible sales teams
• To send necessary information to the Accounts Receivable team to ensure that received payments are applied; and also keep customer information updated in the Collection tool (Get Paid)
• To communicate with the respective team about discrepancies reported by the customer related to billing
• Participate in ad hoc meetings with clients and business
• Comply with processes stipulated in guidelines
• Assist in the analysis, preparation and documentation of Internal and External Audits.
• Take part in medium-sized projects with focal point support.
• Responsible for monitoring KPIs such as Overdue and DSO for the assigned portfolio of low complexity businesses, providing explanations upon request.

 

Minimum Education and Qualification Requirements for the Position:

• Education: Advanced student or graduate of Accountant or Business Administration, International Relations, Communication or related fields
• Working Experience: 3 to 5 years in customer service. Experience in collections will be highly valued.
• Language skills: Advanced English is mandatory. Portuguese is highly valued.
• Technical Skills: Solid knowledge with Microsoft Office. Advanced Excel and SAP.
• Soft Skills: Effective communication, strong attention to detail, critical thinking and collaborative teamwork.

 

What We Offer: 

Living BASF means being part of a culture that focuses on people and their professional and personal growth. Our diversity, collaboration, and leadership style make the difference.

By joining our team, we offer you:

• A hybrid and flexible work model.
• A professional development program tailored to your interests and needs.
• Private health insurance for you and your family from day one, as well as life insurance.
• Additional flexible leave days on top of your statutory leave.
• The possibility to work remotely from abroad for up to 6 weeks per year.
• Birthday day off.
• Moving day off.
• Annual bonus.
• Wellness benefits, such as in-company nutrition services and massages.

 

BASF considers Law N° 19.691 and Decree N° 73/019 in all its hiring processes. Every qualified candidate who meets the requirements established in the job description will be considered in this hiring process with no distinction. Moreover, BASF is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, civil and social status, national origin, disability, sex, gender identity or expressions, or any other candidate or employee’s characteristic or group that is not related to their aptitude and suitability for the position. Our management is committed to following this policy concerning hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.