(Senior) Operational Key Account Manager Aftermarket

Location
Paris
Employment level
App. w. professional exp.
Function
12
Working time
Full-time or Part-time
Publishing date
09-18-2026
Application deadline
10-09-2026

Be the strategic partner our key customers trust and lead the way in global Business Excellence – drive innovation, boost performance, and make an impact across the organization.

Tasks

What you’ll do:

Develop and manage operational solutions, including solution design and non-complex pricing in close collaboration with Key Account Management
Coordinate global tender activities, aligning operational solutions, costs and internal stakeholders

Analyze customer requirements and translate them into effective operational solutions
Drive supplier selection for relevant service components, balancing service quality, operational capabilities and commercial requirements
Own the operational implementation of new business end-to-end
Monitor and steer operational performance
Act as an operational point of contact for customers
Represent Operations at selected customer and business events, providing operational expertise and supporting Sales and Management objectives
Drive process optimization and standardization
Provide logistics and process expertise for internal projects and strategic initiatives, supporting the successful implementation of operational improvements
Develop and maintain SOPs, calculation tools and operational standards

Behind the scenes

Elevate your career to new heights!

Collaborate with industry leaders, solve complex challenges, and make an impact in aviation excellence. If you thrive in a fast-paced, international environment and are ready to take responsibility, this is your chance to shape the future of airline operations. Apply now!

Requirements

The ideal Candidate should meet the following requirements:

Bachelor & 5 years or Master & 3 years or vocational training & 8 years, preferably in logistics
Fluent in French and English
Strong and proven knowledge of the SPL market and Express Network Solutions is mandatory

Independent, solution-oriented work attitude combined with fast apprehension
Excellent organizational skills with the ability to prioritize multiple responsibilities
Excellent intercultural skills
Ability to work in a matrix setup
Distinctive pragmatic solution finding for complex problems
Strong negotiation skills
Excellent data analytics skills with competency with Microsoft Excel and Microsoft Power BI

Please note you must currently be eligible to work and remain indefinitely without any restrictions in France.

We kindly request that all applicants submit a CV/resume, cover letter and applicable certificates with their application for this position. Thank you!

Company

About time:matters Netherlands B.V.

We at time:matters are the Experts for High Performance and global Special Speed Logistics and we love what we do! We transport urgently needed spare parts, life-saving stem cells and important documents by air, rail and road quickly and reliably from A to B - if required also personally accompanied by an airmates On Board Courier. For our customers, our more than 330 employees worldwide implement tailor-made logistics solutions and make the seemingly impossible possible. Would you like to contribute to the success of time:matters with your unique personality?

www.time-matters.com/de/