Lufthansa Group

Teamlead Operations Department (m/f/d)

We enable truly borderless e-commerce logistics.

Facts

  • Location

    Frankfurt / Main

  • Employment level

    App. w. professional exp.

  • Function

    Logistics / Cargo

  • Working time

    Full-time or Part-time

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We continue to grow and are looking for a new member to strengthen our Operations Team. We are hiring a Teamlead Operations (m/f/d) for our headquarters at Frankfurt international airport in Frankfurt am Main.

  • Operations Strategy & Execution: Develop & implement a scalable, data-driven roadmap aligned with growth goals and customer needs.
  • Process Optimization: Design & execute workflows to enhance productivity, quality & cost efficiency.
  • Team Leadership & Scaling: Build, mentor & grow a high-performing international operations team in logistics, warehousing & customer service.
  • Vendor Management: Maintain strong supplier relationships, ensuring SLAs, KPIs & operational excellence.
  • Operational Excellence: Optimize KPIs to boost efficiency, customer experience & on-time delivery.
  • Continuous Improvement: Apply Lean, Six Sigma & automation to streamline operations & reduce costs.
  • Compliance & Safety: Ensure top standards in workplace safety, customs & supply chain compliance.

Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, bike leasing, Discounts / shopping, Hybrid working possible, Mentoring, Free snacks / drinks, 27 days of annual vacation

#EnablingGlobalEcommerce

Our mission is to orchestrate fast and cost-efficient end-to-end global networks that simply work. For e-tailers shipping 100 parcels or 100 tons, we make the world one marketplace.

  • Bachelor’s or Master’s degree in logistics, supply chain, or a related field (or equivalent vocational training).
  • 8+ years of experience in aviation, air cargo, or logistics, with a proven track record in leadership roles.
  • Expertise in process optimization, operational scaling, and cost reduction - Six Sigma certification is a strong plus!
  • High ownership mentality with the ability to operate autonomously, solve problems proactively, and drive results in an ambiguous, fast-paced environment.
  • Strong analytical skills with proficiency in Excel, data modeling, and statistical tools.
  • Experience with eCommerce platforms and logistics software; quick to adapt to new technologies.
  • Fluent in German (C1) and English (C1).
About heyworld GmbHhttps://heyworld.com
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Lufthansa Group