Lufthansa Group

Working Student Human Factors Academy (m/f/d)

Part-time 50%

As a brand of Lufthansa Aviation Training, the Human Factors Academy (HFA) bundles all training courses that we have transferred and adapted to various industries on the basis of our training knowledge from aviation. For our customers, this makes us a competent and reliable partner for training with a focus on the human factor, safety, culture and customer orientation.

Facts

  • Location

    Frankfurt / Main

  • Employment level

    Part-time jobs f. students

  • Function

    Training / Vocational and Continuing Training

  • Working time

    Part-time

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In this position, you will mainly support the areas of training design, trainer management and planning and ensure the implementation of our training courses together with your colleagues.

The specific tasks include:

  • Organization of the bi-monthly virtual trainer meeting
  • Creation of PowerPoint presentations and modification of existing ones
  • Support with scientific research on current training topics
  • Support in other administrative activities, such as managing the feedback tool for determining the NPS, as well as support in providing training material for the trainers
  • Support in setting up a digital application for trainer data, trainer profiles and trainer inquiries as a central communication tool
  • Support with knowledge management and process recording in Confluence and the process management tool ProX

Lufthansa Aviation Training

  • (University degree in psychology, human factors and / or education with a keen interest in human factors or CRM
  • Very good German and English language skills and empathetic approach to trainer and, if necessary, customer contact
  • High level of commitment and initiative, enjoy working independently
  • Strong team orientation, empathy, creativity and solution-oriented way of working
About Lufthansa Aviation Training Operations Germany GmbHwww.lufthansa-aviation-training.com
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Lufthansa Group